Your Privacy Matters: Our Policy Policy

Effective Date: June 1st 2023

At Bespoke Brilliant, your privacy is our priority. We value the trust you place in us and are committed to protecting your personal data in accordance with privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), PIPEDA, ePrivacy Regulation, and other relevant global data protection laws. This Privacy Policy explains how we collect, use, share, and protect your personal information, as well as your rights regarding that information.

1. Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Name, email address, shipping address, billing address, phone number, date of birth, IP address.
Transaction Information: Payment details, purchase history, preferences.
User Account Information: Login credentials, preferences, and saved items.
Usage Data: Information about how you interact with our website, including device identifiers, browsing history, and cookies.
Geolocation Data: When using our site, we may collect your general location for order fulfillment purposes.

2. How We Collect Information

We collect personal data when:

You visit our website and browse our products.
You make a purchase or create an account.
You sign up for newsletters, request information, or use our customer service.
You interact with us on social media.
You complete surveys, enter promotions, or respond to marketing campaigns.

We also collect information automatically through the use of cookies and similar technologies. For more information, please see our Cookie Policy.

3. Use of Your Information

We may use your personal information for the following purposes:

To Process Transactions: Including order processing, payment processing, shipping, and handling returns.
To Personalize Your Experience: Tailoring content, recommendations, and offers to your preferences.
For Communication: Responding to your inquiries, sending updates on your orders, or delivering marketing communications (you may opt out at any time).
To Improve Our Services: Conducting analysis and research to better understand customer behavior and improve website performance.
For Compliance with Legal Obligations: Meeting regulatory requirements, protecting our legal rights, and preventing fraud.

4. Sharing Your Information

We do not sell your personal data. However, we may share your personal information under the following circumstances:

Service Providers: We work with third-party service providers, such as payment processors, shipping companies, and marketing agencies, to operate our business and fulfill your orders.
Legal Compliance: We may share your information when required to do so by law, regulation, or legal process, or in response to a governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Your Rights

Depending on your jurisdiction, you may have the following rights under applicable privacy laws:

GDPR (For European Residents):

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data.
Right to Data Portability: You can request a copy of your data in a portable format.
Right to Restrict Processing: You can request a restriction on how your data is processed.
Right to Object: You can object to the processing of your data for marketing or other purposes.

CCPA (For California Residents):

Right to Know: You have the right to request information about the personal data we collect, use, and share.
Right to Delete: You can request the deletion of your personal information.
Right to Opt-Out: You can opt out of the sale of your personal information (we do not sell your data).
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your rights, please contact us at: support@bespokebrilliant.com

6. Data Security

We take reasonable steps to protect your personal information using appropriate technical and organizational measures. These include encryption, secure payment gateways, and access control to sensitive data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are located outside the United States, please note that your personal data may be transferred to and processed in the U.S. or other countries. We ensure that data transfers comply with applicable legal requirements, including the use of standard contractual clauses where necessary.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, tax, and accounting obligations.

9. Cookie Policy

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. For more details on how we use cookies, and how you can control or opt-out of cookie tracking, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party services you engage with.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: support@bespokebrilliant.com

Address: 2855 Stevens Creek Blvd. Suite 1623 Santa Clara, CA 95050 USA

Phone: +1-650-989-9799